Do you work outside the renewal window?
Yes. Compliance deadlines, employee questions and plan reviews come up all year, and our team handles them as they do. Mid-year hires, qualifying events, claims issues, notices and filings do not wait for renewal.
We are there all year.
Mid-year hires, qualifying events, claims issues, notices and filings do not wait for renewal. Your account team and customer service handle them as they arise.
The best renewals are prepared months ahead.
What Year-Round Support Looks Like.
Benefits work does not stop when the renewal is signed. New hires need enrollment help, employees have qualifying life events, claims questions arise, and notices and filings come due on their own calendar. An account team that only appears at renewal leaves HR to handle all of that alone.
Year-round support typically means a named contact for service questions, help with mid-year changes within carrier rules, a compliance calendar for notices and filings, and regular check-ins to review how the plan is performing against what was expected.
The renewal then becomes the end of a year of work rather than a sudden event. HR knows what is coming, leadership has seen the numbers and the decisions are made with time to spare.
A few more questions.
Who do I call mid-year?
Your account team is the first call for plan, enrollment and compliance questions. The carrier handles claims and ID cards directly.
Is there an extra charge?
Ask us how our service is structured; we explain it at the start.
What mid-year events usually come up?
New hires, terminations, qualifying life events, claims escalations, notice deadlines and questions about plan rules are the most common.
How often should we meet outside renewal?
Many employers meet quarterly, with shorter check-ins when something is happening, such as a compliance deadline or a large claim.
Does year-round support cost extra?
Ask the broker how they are paid and what service is included. Our service model is built around ongoing support, not only renewal work.
Related guides.
Employee Benefits Strategy Consulting in Michigan
Funding, contributions, vendors and compliance.
Plan Design
Deductibles, networks and benefit levels that fit the workforce rather than last year’s habit.
Vendor and Pharmacy Management
Carrier, pharmacy benefit and ancillary vendors reviewed against results, not left on autopilot.
Employee Benefits Strategists
What a strategist does that a renewal does not.
The Renewal Timeline
What to do and when, month by month.
Send us your renewal.
We’ll tell you whether it looks competitive, where we see opportunity, and the five questions we’d put to your carrier. No cost, and no obligation to move anything.
The renewal letter
Your current plan summary
Contribution split by tier
Enrolled counts by tier
Four documents — two more if your group is 50 or more. Nothing else; every extra one is a reason to postpone.
An independent employee benefits consulting firm. We look at the entire benefits program: cost, plan performance, risk and administration.
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