Cigna Disease Management

Cigna chronic condition management, as described in its provider-facing resource library.

This is from a page Cigna wrote for health care providers, not for employers. It describes health engagement programs that may be available to patients through their Cigna medical plan, so we use it only as context.

Ask What Your Carrier Offers

What It Is

What the program is and what members do.

What the program is

Cigna’s provider page says Chronic Condition Management offers specialized assistance for those who need it most, and that a dedicated resource examines an individual’s behavioral, lifestyle, social and physical factors to create a custom health engagement plan.

Which conditions it lists

The page lists asthma, diabetes, cardiac concerns, low back pain, COPD, osteoarthritis, coronary artery disease, peripheral arterial disease, depression, anxiety and bipolar disorder, and weight complications such as metabolic syndrome.

What the page does not say

It does not describe pricing, fees, enrollment steps or eligibility rules. It does describe related programs, including case management, a 24-hour health information line, Well Informed gap-in-care outreach and lifestyle management.

Who Can Use It

Eligibility, funding and plan design.

Who can use it

This is a provider-facing page. It says the programs may be available to patients through their Cigna medical plan, with an asterisk caveat. It does not state an employer audience, and it may not match what your group’s plan includes.

How it is funded or sold

The page does not say. Employer-facing Cigna pages say eligibility and fees vary by employer size, funding type and plan. We would confirm in writing how the program is delivered for your group.

Where it fits in plan design

Cigna’s employer page describes a related program, Your Health First, covering 16 conditions. We would ask whether the two are the same or distinct offers.

What To Ask

What to settle before relying on it.

Is this the same as Your Health First?

The two pages describe chronic condition support differently. We would ask Cigna to confirm which program name and condition list apply to our group.

How are members identified?

The provider page does not say. We would ask how Cigna identifies members and how a provider referral works.

What is the cost?

The page does not say. We would ask for written confirmation of cost and eligibility for the group.

Questions We Get

Common questions about this program.

Is this page written for employers?

No. It is written for health care providers, so treat it as background.

Which conditions does it list?

Asthma, diabetes, cardiac concerns, low back pain, COPD, osteoarthritis, coronary artery disease, peripheral arterial disease, depression, anxiety, bipolar disorder and metabolic syndrome.

Will my employees get this?

The page says it may be available through their Cigna medical plan. Confirm for your group.

Sources

Where these details come from.

This page summarizes what Cigna publishes. Programs change, so confirm current details with the carrier before relying on them.

static.cigna.com →

Let’s Get to Work

Send us your renewal.

We’ll tell you whether it looks competitive, where we see opportunity, and the five questions we’d put to your carrier. No cost, and no obligation to move anything.

What to send

The renewal letter
Your current plan summary
Contribution split by tier
Enrolled counts by tier

Four documents — two more if your group is 50 or more. Nothing else; every extra one is a reason to postpone.

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