Cigna Lifestyle Management offers coaching for weight, tobacco and stress, per Cigna.
Cigna describes Lifestyle Management as goal-based coaching for weight, tobacco cessation and stress management. Members can use online coaching or phone coaching.
What the program is and what members do.
What the program is
Cigna says Lifestyle Management programs provide support and coaching that focus on setting goals, overcoming barriers and providing the resources and motivation to succeed. The topics named are weight, tobacco cessation and stress management.
How members use it
Cigna says the programs include online coaching or coaching over the phone. The provider-facing page, which we also read, describes two options: several telephone sessions with a qualified health coach, or a self-guided online program.
What it covers and does not
It is coaching and resources. The pages do not state session counts, outcomes or any cessation medication coverage, and we have not assumed any.
Eligibility, funding and plan design.
Who can use it
The employer page does not state eligibility rules. The provider page says it is available to patients through their Cigna medical plan, written for clinicians. Confirm the audience for your group.
How it is funded or sold
Cigna’s footnotes say group insurance is offered to employers with more than 50 full-time employees in most states, and administrative services for self-funded plans with as few as 25 full-time employees. Product availability varies by location and plan type. We would confirm in writing how this program is funded for the group and whether any fee applies. Cigna’s footnote also refers to incentive programs and accommodations. We understand optional incentives are employer funded, so ask before assuming any reward is included.
Where it fits in plan design
It fits as a general wellbeing tool, with tobacco cessation especially relevant if the plan uses a tobacco surcharge. Any incentive attached should be reviewed for compliance.
What to settle before relying on it.
Is it included and at what cost?
We would ask Cigna to confirm in writing whether Lifestyle Management is included and whether incentives would cost the employer.
How will members be told?
We would ask what communications Cigna provides and how to describe the programs accurately.
Are accommodations built in?
Cigna’s footnote refers to reasonable accommodations or an alternative standard if a member cannot join an incentive activity. We would ask how that works.
Common questions about this program.
What topics does it cover?
Cigna names weight, tobacco cessation and stress management.
Is it phone or online?
Cigna says both are available, with online coaching or coaching over the phone.
Is it available to my group?
Cigna says availability varies by location and plan type. Confirm for your group.
Where these details come from.
This page summarizes what Cigna publishes. Programs change, so confirm current details with the carrier before relying on them.
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