Do Employees Actually Read Total Compensation Statements?
At the right moment, yes. Sent at random, a statement is just mail.
How it works in practice
At the right moment, yes. Sent at random, a statement is just mail.
Timing is what makes it land. At election time, or when a change needs explaining, a statement saying what the package is worth answers a question people are already asking.
Timing it with enrollment also gives HR one message instead of two: what the package is worth, and what is changing in it.
A statement that uses the employee’s own figures is more likely to be read than a general summary, because it is about them.
Three places to go next
Open enrollment integration
Statements delivered alongside open enrollment.
Total compensation statements
Show employees the full value of the package.
Open enrollment messaging
What to tell employees and when.
Related questions.
When do people read them?
At election time, or when a benefits change needs explaining.
Why combine it with enrollment?
It gives HR one message instead of two.
Does personalization help?
Yes. A statement with the employee’s own figures is about them, so it gets more attention than a general one.
Where this comes from.
This page describes how CFH builds and times total compensation statements and related materials for employer clients. It uses no outside statistics. The related guides below cover the wider process.
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