HIPAA

HIPAA enforcement: how penalties are tiered.

HIPAA penalties scale with how much the organization knew and whether it fixed the problem. That structure is why documentation, prompt correction and good vendor management matter more than perfection.

Have Us Review Your Situation

What To Know

The four tiers.

Did Not Know

The violating party did not know, and by exercising reasonable diligence would not have known, that it violated the provision. This is the lowest penalty tier and applies only when the organization could not reasonably have known about the problem. Training, clear policies and regular reviews help support the diligence this tier depends on.

Reasonable Cause

The violation was due to reasonable cause and not willful neglect. HHS defines reasonable cause as knowing, or by reasonable diligence being able to know, that an act or omission violated the rules without acting with willful neglect. This tier recognizes mistakes that were not willful, but where the organization had, or reasonably could have had, awareness of the problem. Written policies, training and a way to report concerns help show good faith.

Willful Neglect, Corrected

The violation was due to willful neglect that was corrected in time. HHS has described timely correction as within 30 days. Prompt correction is the key point for this tier. If a problem is found, fix it quickly, record what was done and when, and ask counsel to review the details of the incident and the response.

Willful Neglect, Not Corrected

The highest tier applies where willful neglect was not corrected in time. This is the most serious tier, and it reflects both willful neglect and a failure to correct in time. A regular compliance review and a clear escalation path help an organization avoid reaching this point.

What To Do

Reducing exposure.

Document Your Program

Policies, training records, risk analyses and vendor agreements show diligence. Keep written policies, training dates, risk assessments and signed agreements with vendors in a place where they can be found quickly. Review them each year and update them when the organization or its systems change.

Fix Problems Quickly

Prompt correction can move a violation to a lower tier. When a problem is found, act quickly, stop the issue, record the steps taken and involve counsel as needed. Early action and clear records can make a real difference in how the matter is viewed.

Manage Vendors

Business associates are directly liable too, but your agreements and oversight still matter. Review agreements with vendors that handle plan information and ask how they protect it. Know who to call if there is an incident, and keep your own oversight in place rather than assuming the vendor covers everything.

Check Current Amounts

Penalty amounts are adjusted for inflation. Ask counsel or check HHS for current figures. Penalty amounts change over time, so any figure quoted from memory may be out of date. Check with counsel or the current HHS notice before including a number in a policy, training or board materials.

What To Ask

Three questions to settle.

Could We Show What We Knew And When

Records tell the story if an investigation starts. Keep logs of training, access reviews, incident reports and decisions, with dates. If an investigation begins, organized records make it far easier to show what the organization knew and how it responded.

How Fast Can We Correct

Time to fix matters, so plan for it. Set an internal target for how quickly a problem should be reviewed, escalated and fixed, and write down the steps. Practicing the response once a year helps the team move faster when it matters.

Who Is Responsible

Name the privacy and security leads. Assign a named privacy lead and a security lead, and make sure staff know who they are. Write their duties into the job description and review the assignments when people change roles or leave.

Common Questions

Common Questions About HIPAA Enforcement

Who enforces HIPAA?

HHS Office for Civil Rights enforces the Privacy, Security and Breach Notification Rules.

What are the penalty tiers based on?

The level of culpability, from not knowing through uncorrected willful neglect.

Do penalties apply to small plans?

The rules apply to covered plans of any size. A plan’s facts decide whether it is covered.

Can an employer be fined for a vendor’s mistake?

The vendor is directly liable as a business associate, and the plan can have its own obligations. Counsel can advise on your facts.

What amounts apply today?

They are adjusted for inflation, so check HHS or ask counsel for the current figures.

Is this legal advice?

No. For an actual issue, involve your counsel. We can help you organize your documentation.

Ask us one we did not answer →

Let’s Get to Work

Send us your renewal.

We’ll tell you whether it looks competitive, where we see opportunity, and the five questions we’d put to your carrier. No cost, and no obligation to move anything.

What to send

The renewal letter
Your current plan summary
Contribution split by tier
Enrolled counts by tier

Four documents — two more if your group is 50 or more. Nothing else; every extra one is a reason to postpone.

Sources

Laws and rules referenced

42 U.S.C. § 1320d-5 — Civil penalties for HIPAA violations.

45 C.F.R. § 160.306 — Filing a HIPAA complaint with the Office for Civil Rights.

This page is general information, not legal or tax advice. Rules change and facts matter, so confirm your situation with counsel or a qualified advisor.

CFH Insurance Consultants

An independent employee benefits consulting firm. We look at the entire benefits program: cost, plan performance, risk and administration.

Switch to CFH. Unhappy with your broker? Your employees won’t notice. You will. →

Michigan41000 Woodward Avenue, Suite 350 East
Bloomfield Hills, MI 48304
248.370.8853
Colorado13540 Northgate Estates, Suite 100
Colorado Springs, CO 80921
719.425.2649
Texas16365 Park Ten Place, Suite 182
Houston, TX 77084
281.404.5670

Book a 30-minute call