McLaren’s Eyes Wide Open program aims to improve care for members with depression through education, screening and treatment support.
McLaren describes Eyes Wide Open as a program for members with depression. Employers should confirm it applies to their group.
What the program is and what members do.
What the program is
McLaren describes Eyes Wide Open as a McLaren Health Plan program for members with depression. The carrier states four goals: educate members and providers about the impact of depression, increase screening, encourage optimal treatment and increase member compliance with treatment.
How members use it
The carrier says members with a diagnosis of depression are automatically enrolled in the Depression Management program. Questions or opt out requests go to Customer Service at 1-888-327-0671 (TTY: 711).
What it covers or does not
The page describes goals, not specific services such as therapy visits, apps or coaching. It states no costs, so it does not tell an employer what behavioral health coverage is in the plan.
Eligibility, funding and plan design.
Who can use it
The carrier says members with a diagnosis of depression. The page does not state a line of business (Medicaid, Medicare or commercial). Employers should confirm with McLaren that it applies to their group.
How it is funded or sold
The page states no price or fee. It reads as a plan program.
Where it fits in plan design
It is a care support program, separate from the behavioral health benefit and any employee assistance program. Employers should compare it to those so messages to employees do not overlap or conflict.
What to settle before relying on it.
What does the outreach consist of?
The page lists goals but not activities. We would ask what members actually receive, from whom and how often.
How does this connect to our behavioral health benefit?
We would ask how the program works alongside visit coverage, network access and any employee assistance program.
Does it apply to our group?
The page does not state a line of business. We would ask McLaren to confirm eligibility for our group in writing.
Common questions about this program.
Are members enrolled automatically?
McLaren says members with a diagnosis of depression are automatically enrolled and can opt out through Customer Service.
What are the program’s goals?
The carrier lists educating members and providers, increasing screening, encouraging optimal treatment and increasing member compliance with treatment.
Does this apply to my employer group?
The page does not state a line of business. Employers should ask McLaren to confirm applicability.
Where these details come from.
This page summarizes what McLaren publishes. Programs change, so confirm current details with the carrier before relying on them.
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