Fiduciary Duty And Documentation

Cybersecurity belongs inside the prudence duty you already have, and a written file shows it.

EBSA ties its cybersecurity guidance to existing ERISA duties. This page explains section 404(a), who is a fiduciary and what a useful record looks like.

Talk To Us About This

What It Covers

Where This Page Fits.

General information, not legal advice. Ask your counsel how these duties apply to your plan.

EBSA Cybersecurity Guidance for Health and Welfare Plans

The overview: what the guidance is and how employers can use it.

What EBSA Cybersecurity Guidance Covers

The 2021 release, the 2024 clarification and what it means for health plans.

Hiring a Service Provider

Questions and contract terms for choosing a provider with strong security.

The Statute

What Section 404(a) Says.

ERISA section 404(a)(1), 29 U.S.C. 1104(a)(1), requires a fiduciary to discharge duties solely in the interest of participants and beneficiaries, for the exclusive purpose of providing benefits and defraying reasonable plan expenses. It also sets the prudence standard: acting with the care, skill, prudence and diligence under the circumstances then prevailing that a prudent person acting in a like capacity and familiar with such matters would use.

Under ERISA section 3(21)(A), 29 U.S.C. 1002(21)(A), a person is a fiduciary to the extent that person exercises discretionary authority or control over plan management or assets, or has discretionary authority or responsibility in plan administration, among other roles. For many employers, the plan sponsor or its committee fills that role for choosing and overseeing the plan’s vendors.

The Link

How EBSA Connects The Two.

The Department’s service provider tips say they are meant to help plan sponsors and fiduciaries meet their ERISA duties to prudently select and monitor service providers. The 2021 announcement likewise ties the guidance to ERISA obligations to take precautions against cyber risks. The September 6, 2024 release confirms the guidance covers health and welfare plans.

None of these pages says that a particular step is mandatory or that skipping one is a violation. They do show how the Department thinks about the subject, and that is useful context if a participant or an investigator ever asks what a sponsor did.

Our Suggestion

A File Worth Keeping.

What follows is our practice suggestion, not a Department requirement. Keep a dated copy of each written security request you send a carrier or administrator, and the answers you received. Keep the audit reports or summaries they provide, and the contract clauses on confidentiality, breach notification and insurance.

Note who reviewed the material and any follow-up. Add a yearly entry to your compliance calendar, and record any incident notice you receive and what you did next. The statute asks what a prudent person would do under the circumstances then prevailing, so a dated record shows what you knew and when.

Watch Outs

What A File Cannot Do.

A file does not make a weak vendor strong, and it does not settle whether your conduct was prudent. It does make questions easier to answer. If your plan is self-funded or has an unusual vendor structure, ask your counsel whether other duties apply, including those under HIPAA, which HHS enforces separately.

Keep Going

Related Rules And Tools.

Selecting and Monitoring Health Plan Service Providers

How a fiduciary chooses and reviews the carriers and administrators that run a health plan.

ERISA Part 7 Group Health Plan Requirements Checklist

A checklist of the federal group health plan rules in ERISA Part 7.

HIPAA for Employers

The separate federal privacy and security rules that apply to health plan information.

A Compliance Calendar for Your Plan Year

A plan-year view of the dates that matter.

Sources

Laws And Sources

ERISA section 404(a), 29 U.S.C. 1104: The fiduciary duties of loyalty and prudence.

ERISA section 3, 29 U.S.C. 1002: Definitions of an employee welfare benefit plan in paragraph (1) and of a fiduciary in paragraph (21)(A).

DOL, Tips for Hiring a Service Provider with Strong Cybersecurity Practices: EBSA tips for sponsors and fiduciaries, including the suggested contract provisions.

DOL News Release, April 14, 2021: EBSA announcement of its first cybersecurity guidance (Release No. 21-358-NAT).

DOL, Compliance Assistance Release No. 2024-01: The September 6, 2024 release stating that the guidance applies to all types of ERISA plans, including health and welfare plans.

General information, not legal or tax advice.

Common Questions

Quick Answers.

Short replies on this page’s topic, each tied to a fuller guide.

Does ERISA section 404(a) mention cybersecurity?

The duties section 404(a) states are loyalty and prudence. The Department of Labor ties its cybersecurity guidance to those existing duties rather than to a new rule.

Who is a fiduciary of a health plan?

ERISA section 3(21)(A) defines a fiduciary by function, including a person with discretionary authority or control over plan management or assets, or discretionary authority in plan administration. Your counsel can tell you who that is for your plan.

What should we keep on file about vendor security?

We suggest dated copies of your written requests, the vendor answers, audit summaries, key contract clauses and notes of your review. This is our practice suggestion, not a Department of Labor requirement.

More On This Topic

The Rest Of This Series.

What EBSA Cybersecurity Guidance Covers

The 2021 release, the 2024 clarification and what it means for health plans.

The Twelve Best Practices Explained

Each practice in plain English, read for a health plan.

Hiring a Service Provider

Questions and contract terms for choosing a provider with strong security.

Online Security Tips for Participants

Account habits employees can adopt today.

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