Humana says Go365 reaches past steps and screenings into financial, family and emotional stress, which is useful only if it is available.
Humana says Go365 goes beyond traditional workplace wellness by offering resources for everyday stressors. Confirm what is actually included, and whether Humana will provide it to your group.
Humana Is Exiting Employer Group Medical
Humana has announced it is exiting its employer group commercial medical business, including the wellness and rewards programs tied to it. Treat this page as background on how Go365 works, and confirm with Humana whether any program is open to a specific group before relying on it.
What the program is and what members do.
What Humana says it offers
Humana’s workplace page says Go365 goes beyond traditional workplace wellness programs by offering resources for employees dealing with everyday stressors like financial, family and emotional concerns. The page lists the idea under the heading whole person health, next to the claims about science and tools. It does not name individual services or vendors.
What employees do with it
Employees reach Go365 on a phone, tablet or computer, so these resources are meant to be available when a stressor arises, not only during an annual screening. Humana’s page does not describe the format of the resources, such as articles, coaching or referrals. The format matters, and it should be confirmed before the program is described to staff.
What it is not
Humana’s page does not say these resources replace an employee assistance program, a mental health benefit or financial counseling. Stress resources inside a wellness platform are different from clinical behavioral health coverage. Employees in crisis need access to real care, so communications should never imply that an app is a treatment.
Eligibility, funding and plan design.
Who can use it
Humana says Go365 can be customized for companies of any size, and the whole person content is described as part of the program, not a separate product. Access still depends on Humana making the employer version available to your group. Humana left employer group commercial medical in a phase-out announced in 2023.
How it is sold
Humana’s workplace page does not publish how the whole person resources are priced or bundled. We would not assume they are free or that they come with every plan. Ask Humana whether they are part of the base program or an add-on, and put the answer in writing.
Where it fits
For an employer worried about stress, caregiving and money pressure, a program that names those topics is relevant. It works best alongside a real benefit stack: an employee assistance program, behavioral health coverage and clear communication. A stress resource does not fix a plan design or a staffing problem.
What to settle before relying on it.
What exactly is in the whole person content?
Ask Humana for a list of the resources, who provides them, whether any are delivered by licensed professionals and how employees access them. A phrase like everyday stressors can cover anything from an article library to live coaching, and the difference is large.
How does it connect to our EAP and behavioral health coverage?
Map the Go365 resources against the employee assistance program and behavioral health benefits you already have. Overlap wastes attention, and gaps leave employees guessing. Make sure the communications point people to clinical help for anything beyond everyday stress, and that managers know the difference.
What does it collect, and who sees it?
Programs that gather health or personal information can raise HIPAA, ADA and GINA questions, and any reward tied to health outcomes has additional wellness rules. Ask what is collected, what the employer sees, and have employment counsel review the design.
Common questions about this program.
Does Go365 cover financial and emotional stress?
Humana’s workplace page says Go365 offers resources for employees dealing with everyday stressors like financial, family and emotional concerns. It does not list specific services. Ask Humana for the detail.
Is Go365 a mental health benefit?
Humana does not describe it as one on the workplace page. It is a wellness program, and clinical behavioral health coverage is a separate benefit. Keep the two distinct in employee communications.
Can we still get Go365 for employees?
Humana announced in 2023 that it was exiting employer group commercial medical and the associated wellness and rewards programs. Confirm with Humana whether Go365 is open to your group.
Programs and vendors named on this page
Official pages for the services mentioned above. Availability, cost and eligibility vary by plan and employer group, so confirm what applies to your group with the carrier.
Where these details come from.
This page summarizes what Humana publishes. Programs change, so confirm current details with the carrier before relying on them.
Send us your renewal.
We’ll tell you whether it looks competitive, where we see opportunity, and the five questions we’d put to your carrier. No cost, and no obligation to move anything.
The renewal letter
Your current plan summary
Contribution split by tier
Enrolled counts by tier
Four documents — two more if your group is 50 or more. Nothing else; every extra one is a reason to postpone.
An independent employee benefits consulting firm. We look at the entire benefits program: cost, plan performance, risk and administration.
Switch to CFH. Unhappy with your broker? Your employees won’t notice. You will. →
Cookies on This Site
We use cookies to keep the site working properly and to understand how it is used. You can decline anything that is not essential. See our Privacy Policy for the detail.
- Essential: needed for the site to load and for you to move around it. These cannot be switched off.
- Analytics: tell us which pages get read, so we know what is worth writing more of.
- Advertising: set by third parties such as ad and social platforms to measure and target campaigns.