Payroll Integration

Open enrollment deductions: getting the right amount into the first paycheck.

Elections made in the enrollment system only matter when the right amount comes out of the right paycheck. Most deduction errors at the start of a plan year trace back to three things: a cutoff nobody wrote down, a pay schedule that does not divide evenly, and a file that was never tested.

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What To Know

Where deduction errors begin.

The Cutoff Is A Date And A Time

Payroll processes on its own calendar. An election made after the last file transfer before a pay run will not reach that run, even though the employee is enrolled on time. To turn a monthly premium into a per-paycheck amount, use our payroll deduction calculator.

Pay Frequency Changes The Math

Annual employee cost divided across 24 semi-monthly paychecks is not the same amount as across 26 biweekly ones. Employees on different schedules need deduction amounts built for their own schedule. For a mid-month hire or termination, our free premium proration calculator shows a daily proration.

Effective Date And First Deduction Differ

Coverage can start on the first of the month while the first deduction falls on a later paycheck. Decide whether to catch up the difference or spread it, and tell employees which. Whichever approach you choose, apply it the same way to everyone and keep a note of the decision with the payroll records.

The Carrier Bills On Its Own Schedule

Premiums are billed monthly, while deductions follow the pay calendar. A mismatch is normal, and a reconciliation is how you tell a timing gap from an error. Keep the carrier invoice, the deduction register and the enrollment file side by side so that any difference can be traced to its source quickly.

What To Do

A deduction calendar for the plan year.

Write The Calendar Down

List the enrollment close date, the final file transfer, the payroll cutoff and the first pay date affected. Share it with HR, payroll and the benefits team together. Include who is responsible for each date, so a late file or missed cutoff has a clear owner and a backup.

Load And Test Before Go-Live

Run the new rates through a test file and compare a sample of employees across every pay frequency before the real run. Include employees with mid-year changes, new hires and anyone with unusual deductions, because those are the cases most likely to expose a mapping problem.

Check The First Pay Run Line By Line

Compare actual deductions with elections for the first run after the plan year begins. Errors found then cost one paycheck to fix, not a quarter. Ask a few employees to confirm the amount against their own election confirmation, and keep a record of what was checked and fixed.

Send Employees A Plain Notice

Tell employees what the new deduction will be, when it starts and what happens to any catch-up amount. Explain it in a short message, ideally before the first affected paycheck, with a contact for questions, so a changed paycheck does not come as a surprise.

What To Ask

Three questions before the window opens.

Who Approves The Final File

One named person should sign off on the last transfer before payroll closes. That person should compare the file against final elections and rates, and confirm any late changes were included. Having a backup named for absences keeps the deadline from slipping when someone is out.

What Happens To A Late Correction

Settle in advance whether a fix is made by adjusting the next paycheck, a refund or a retroactive change. Also decide who approves it and how the employee is told, so each correction follows the same process and the same documentation, and payroll and benefits teams work from the same rule.

Do Pre-Tax And Post-Tax Codes Match

A deduction code in the wrong tax treatment is hard to see and expensive to correct after year end. Review the tax treatment for each plan before the first run, especially for items that changed this year, and ask a payroll or tax adviser if any code is unclear.

Common Questions

Common Questions About Open Enrollment Deductions

Why is my deduction different from the cost we quoted employees?

Often the quote was an annual or monthly figure and the deduction follows a pay schedule. Check the number of pay periods used in the calculation.

What if an election is made after the payroll cutoff?

It reaches the next run. Decide ahead of time whether the missed amount is caught up on that run or spread across several.

Do employees on different pay schedules need different amounts?

Yes. Biweekly, semi-monthly and weekly employees each need an amount built for their own number of pay periods.

How do we know the deductions are right?

Compare actual deductions with elections for the first pay run, then reconcile against the carrier invoice.

Can the integration fix an error automatically?

It moves the data it is given. A person still needs to review exceptions and decide how a correction is handled.

Do you process our payroll?

No. We do not process payroll. We work on the integration between your benefits and payroll systems so the numbers match.

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The renewal letter
Your current plan summary
Contribution split by tier
Enrolled counts by tier

Four documents — two more if your group is 50 or more. Nothing else; every extra one is a reason to postpone.

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